Enphase Energy is a leading global provider of home and commercial energy management technology. The Enphase Home Energy Solution includes a microinverter system for the solar photovoltaic (PV) industry and an energy storage system.
Field service technicians performing microinverter installations had no automated means of collecting and transferring information from the job site. This required them to transfer installation data manually. Several problems resulted. For example, technicians were unable to confirm installation and configuration specs. They also could not scan microinverter serial numbers to sync information with Enphase Enlighten back-end monitoring software. As a result, installs were often slow and prone to errors.
Enphase selected mobile data capture to enable field service technicians to accurately and efficiently track and install microinverters. The company created the Installer Toolkit iOS mobile app, which allows the syncing of installation data. The app also provides inventory logistics and enables wireless communication with headquarters. These capabilities led to faster system setup and verification.
Technicians were initially slow to adopt the Installer Toolkit app. Enphase realized built-in functionality for scanning microinverter serial numbers would improve ease of use. The company integrated the Scandit Barcode Scanner SDK. Scandit’s high degree of reliability and accuracy ensured correct scans, reducing installation time. In addition, the Scandit Barcode Scanner SDK met Enphase requirements for consistent scans even in challenging scenarios such as glare from bright roof lighting.
The Scandit Barcode Scanner SDK eliminates dedicated scanning hardware, lowering total cost of ownership (TCO). Mobile analytics enable deeper understanding of workflows, performance and productivity. Thanks to increased ease of use, barcode scanning during installs has risen 62%. Enphase looks forward to continued scanning improvements, with regular Scandit upgrades distributed via the cloud.
To learn more about Enphase Energy and how Scandit’s Barcode Scanner SDK helps field service technicians perform accurate, efficient installations, check out our new customer case study and watch a short video below that highlights the installation process completed by Enphase technicians on a daily basis.