Paul Davis, VP of Sales - Northern Europe, Scandit Last mile delivery can make or break a customer’s entire purchasing journey and experience of a brand. A good experience will strengthen relationships, but delivery problems can undo all the good work done by a retailer in nurturing the customer. Processing more than 335 millions parcels each year and partnering with 80% of the UK’s top 100 retailers, delivery firm Hermes UK...

The Last Mile is the most important step in any supply chain; it’s the final journey packages and parcels take from their transportation hub to the prescribed recipient. Successful Last Mile delivery requires careful coordination across your entire workforce to ensure optimal efficiency and customer satisfaction. This step is even more challenging during peak seasons when enterprises need to deploy more workers to manage higher than normal volumes of packages...

Proof of delivery (PoD) is an essential process for verifying that customers receive the parcels they order. More importantly, this process prevents potential consumer disputes while meeting the growing need for delivery transparency. As the delivery market expands, more and more customers are demanding detailed information on when and how their deliveries are completed. But despite its importance, many logistics companies view PoD as an expensive, unmanageable necessity. Fortunately, with...

No matter which industry you work in, you’ve likely heard of augmented reality (AR). This innovative technology combines real-world environments with computer-generated visual and audio assets, “augmenting” our world with valuable information, insights and experiences. As you might expect, augmented reality shows huge promise for digital entertainment industries. What many people don’t know is that AR has the potential to revolutionize logistics and freight operations as well. Your company can...

Today’s consumers expect fast and effortless delivery experiences when ordering products, which is why leading retailers are investing in more efficient delivery management systems. By improving its delivery fulfillment processes, your organization can reduce operational errors, eliminate paperwork and boost productivity across the entire supply chain. But with so many technologies and practices to choose from, it can be challenging to pin down exactly which initiatives your team should pursue...

Delivering the correct products to the right customers in a timely manner is the culmination of online retailing. The convenience and immediacy of e-commerce is lost if retailers cannot quickly and accurately ensure proof of delivery. Fortunately, retailers can streamline proof of delivery workflows. Delivery drivers can use a smartphone or tablet to efficiently scan products for proof of delivery and signature capture. This reduces time and cost associated with obtaining...

We’re excited to announce our participation in and sponsorship of this year’s eDelivery Conference, taking place in London on October 11th, 2016. Scandit sponsors the Experience Track, which focuses on last mile logistics for retail enterprises. Scandit CEO Samuel Mueller will be giving a presentation titled “The Smart Enterprise: Transforming Operations and Increasing Supply Chain Visibility in the Mobile Age.” Data capture is a critical component of any modern supply chain,...

Let’s face it: mobile devices are no stranger to the logistics and transportation industry. In fact, the majority of delivery and fleet drivers already carry smartphones on the job. So why are so many enterprises still relying on outdated, paper-based processes to execute day-to-day tasks like capturing proof of delivery along driver routes? Here’s a look at 5 reasons why your organization should consider ditching paper-based processes and embrace greater efficiency in the...