Contactless Proof of Delivery App Protects Customers and Employees

By Justin Corbell, Vice President, Scandit

Social distancing is one of the principal preventative measures in mitigating the spread of the COVID-19 virus.  People must turn to home delivery of groceries and other essential items when they can’t leave their homes, or to avoid unnecessary social contact. Signing for these items using traditional proof of delivery workflows puts both customers and delivery drivers at risk of contamination.

Many companies responsible for deliveries to homes or businesses have already implemented contactless delivery policies to protect the health of employees and customers. Delivery staff are delivering small items into letterboxes or leaving large items in front of doors if customers are home to take acceptance.  However, these necessary precautions have often come at the expense of being able to record a customer signature to confirm proof of delivery. Even the act of finger-signing on a device screen for a delivery makes it difficult, if not impossible for drivers and customers to maintain the level of hygiene and social distance required to avoid spreading the virus consistently.

At Scandit, our customers have reached out for help, looking for a contactless proof of delivery process that completely eliminates the need for drivers and customers to have physical contact. To address the urgent need, Scandit developed a new contactless proof of delivery web app that enables customers to continue to sign and confirm receipt of grocery goods and parcels by using their own devices, simply and safely. The web app is available now for immediate deployment.

Watch this short video to see how it works:

As you can see, contactless proof of delivery provides robust reliable barcode scanning to maintain a quick and simple process while ensuring the safety of workers and customers.

The app ensures proof of delivery is recorded, without anyone touching anyone else’s device

When a driver arrives with a delivery, the recipient only needs to scan a QR code to open the web page with the proof of delivery functionality, then scan the package and sign on their own device to confirm delivery and receipt. It’s quick and simple and there’s no need to download anything, or log-in anywhere  – it’s the QR code that starts the process.

The barcode scanning code for web app is ready to get and go for post, parcel and express enterprises, retailers, and prepared food delivery businesses. The barcode scanning functionality that drives the contactless proof of delivery process is provided by Scandit’s Barcode Scanner SDK for the Web and works in the browser of any device.

How to deploy contactless proof of delivery quickly into your current workflows

The contactless proof of delivery app enables organizations to capture proof of delivery confirmation to track the receipt of grocery deliveries or parcels and to minimize losses, while offering a contactless environment that mitigates virus spread. Integration with existing proof of delivery workflows is simple.

For more deployment details, see Scandit’s website. If you require more specific customization, Scandit’s expert solution consultants and technical team can help you integrate the contactless proof of delivery app in your existing proof of delivery workflows and deploy the solution quickly.  Contact us to learn more.