Mobile devices have become tools consumers use every day for on-demand communication, navigation and information. The emergence of a mobile-driven, constantly connected consumer lifestyle has prompted retail to evolve into a new seamless model that blends physical and digital channels. Customers may order in-store for home delivery, order at home for in-store pickup, redeem digital discounts in-store, digitally pay in advance for “click and collect” purchases, or engage in countless other...

Using mobile barcode scanning, retailers can track shipping and receiving activities across the organization in real time. This allows retailers to capture inventory the moment it arrives from the source and continually track items through every internal shipping and receiving touchpoint. Retailers can even extend tracking to the customer by allowing them to automatically place orders with consumer apps that offer mobile data capture capabilities. Mobile barcode scanning apps also offer the chance to...

RailCare is a Swiss transportation provider that acts as a full subsidiary of Coop Group Cooperative, one of Switzerland’s largest retailers. The company offers combined transport of all kinds of goods, both for Coop and for third-party customers. RailCare deals with a dynamic logistics environment. Rapid changes in shipment volumes and customer needs require quick adaptation. Yet the company found itself dealing with cumbersome, paper-intensive processes that no longer fit the...

Retailers can obtain a wealth of real-time enterprise data with mobile barcode scans. Following is a brief overview of how mobile data capture helps retailers transform processes and tasks related to the use cases of clienteling, mobile POS (mPOS), mobile shopping (mShopping), order entry, self-checkout, inventory management and proof of delivery (POD). Clienteling Mobile apps provide store associates with real-time access to vital information at the point of customer interaction. By scanning a...

Interline Brands is one of the largest wholesale distributors and direct marketers of direct maintenance, repair and operations (MRO) products for non-industrial businesses in the U.S. The Florida-based company employs more than 4,300 workers with annual revenues of $1.4 billion. Primary Interline customers include processional contractors, hardware retailers, facilities maintenance operators, and independent contractors such as locksmiths, plumbers and electricians. In summer 2015, Interline partnered with a third-party developer to launch proprietary,...

Seamless retail depends on real-time, enterprise-wide inventory awareness and customer engagement. To adequately meet consumer expectations across all channels, retailers need to understand their shoppers more intimately than ever before. Download our new white paper to learn more. At every point in the omnichannel retail enterprise, from the customer home to the store to the distribution center to the initial source, retailers need ready access to accurate product data. Mobile data capture...

Enterprises have two basic options for storing product data for mobile capture: barcodes and RFID tags. Every organization has a unique situation with specific needs. But in most circumstances, barcodes will prove to be a more cost-efficient and viable option for data storage than RFID. The biggest advantage of barcodes is cost. Virtually all products across all industries come pre-labeled with barcodes. On the supplier side, labeling products with barcodes is...

Leading health care services company Cardinal Health distributes wholesale pharmaceutical and medical products to more than 100,000 locations. Providing affordable, reliable scan-based product ordering for its numerous clients has historically proved challenging. With a widespread client base including more than 75% of the hospitals in the U.S., Dublin, Ohio-based Cardinal Health encourages pharmaceutical customers to place orders online. To that end, the $102.5 billion company offers an online pharmaceutical portal called...