Scandit mobile computer vision helps Clarks display products on smart device screens to gain access to stock records, product information, price, and product imagery.
Stock Assist provides faster sales associate response when dealing with customers, enabling them to be more productive and responsive to shopper needs.
Sales associates can quickly inform customers if their selection is available, or allows them to suggest alternative sizes or styles, ensuring they enjoy a positive experience.
Scandit, the leading developer of next-generation mobile data capture solutions based on computer vision, augmented reality and machine learning, is providing the technology for an in-store scanning solution at footwear manufacturer and retailer Clarks. Widely deployed across Clarks retail outlets throughout the UK, the Stock Assist app is available to sales teams on tablets and helps them quickly confirm if a customer’s choices are in stock.
Scandit Barcode Scanner SDK powers mobile data capture for Clarks’ Stock Assist, allowing store staff to quickly scan barcodes on display products to obtain access to stock records, product information, price, and product imagery. This lets sales associates quickly inform customers if their selection is available, or allows them to suggest alternative sizes or styles, ensuring they enjoy a positive experience. The scanning function is also useful for backroom staff who can scan a shoebox to retrieve product information.
Clarks is currently using the Scandit-powered app in over 500 stores in the UK, on approximately 4000 tablets, and has plans to roll out the app to 12 additional European stores in the near future.
The greatest advantage Stock Assist provides is faster speed of sales associate response when dealing with customers, allowing them to be more productive and responsive to shopper needs. However, Clarks also benefits from the accuracy of the Scandit Barcode Scanner, which reads barcodes even if they have been torn, damaged, worn or are blurry.
Previously, we had fairly low-res cameras on our tablets, but we found that the Scandit solution worked effectively, even in low light conditions. All feedback about the barcode scanner has been extremely positive and we regularly get told by sales teams that they could not live without it!