VDC Research’s in-depth investigation uncovers challenges and opportunities facing brick-and-mortar retailers and offers insights into how to maintain and improve customer satisfaction and serviceability levels.
Download the report to find out:
- The latest mobile data capture strategies retailers are using to align in-store and online shopping experiences.
- New approaches to empower sales associates to contribute more directly to customer satisfaction and sales.
- Ways in which retailers are leveraging mobile devices to enable cross-channel fulfillment.
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Air Travel
Cost, efficiency and customer service are the main reasons Scandit is used in air travel. The ability to view passenger, baggage and flight information from a quick scan of a boarding pass or passport with a mobile device, is changing airport operations.
Field Services
When Field Technicians have the right part for the right customer on the right van, First-Time-Fix rates shoot up. Scandit scanning solutions accelerate processes like parts tracking and van-loading and puts real-time information out in the field where it’s needed.
Healthcare
Workers in hospitals, pharma logistics and social care need constant access to real-time information about patients, medication and supplies to improve patient care. Scandit supports tasks like patient verification and medication tracking.
Retail
Retailers choose Scandit mobile barcode scanning to power customer and employee apps for things like Self-Scanning Shopping or Inventory Management. To reduce costs, increase efficiency and improve customer satisfaction.
Post, Parcel & Express
Every minute counts in the delivery business, particularly in the crucial Last Mile. Sorting, loading and delivering parcels is dramatically improved if workers carry Scandit-powered smart devices instead of bulky, costly dedicated scanners.