PRIMARY RESEARCH REPORT, PART 3 – SURVEY
Drivers are at the heart of the last mile and have a unique vantage point. So we surveyed 1,200 across 11 countries to hear it. We asked them:
We asked drivers for the top 3 stress points they face during a shift. We reveal the top one and how it affects delivery numbers.
While some issues are unavoidable others can be reduced with technological solutions. Here we focus on what they are.
What are the rewarding parts of the job? There is one relationship that is key to the driver happiness, which is also important for companies.