Retail
Automate shelf management,order fulfillment and more. Transform customer experiences with mobile self-scanning and personalized offers.
What is Smart Data Capture?
Smart data capture is the ability to capture data intelligently from barcodes, text, IDs and objects. It enables real-time decision-making, engagement, and workflow automation at scale.
In their personal lives, everyone has data at their fingertips in one device all day, every day. Now, smart data capture empowers businesses to provide data to their workers and customers.
What Makes Data Capture Smart?
Smart data capture (also known as automated data capture or intelligent data capture) empowers businesses to capture and access real-time data in new ways. It can be deployed into any ecosystem or application, leveraging smartphones, robots, drones and wearables.
Adaptable and Flexible
Technology to switch easily between working environments to future-proof businesses.
Actionable Intelligence
Get real-time data into the right hands to make smarter and faster decisions.
Cost Efficient Scalability
Create scalable and agile operations, helping to meet new demands while balancing costs.
Why is Smart Data Capture Important?
Capture value, not just data. Smart data capture transforms the way employees work, taking customer experiences to new levels and delivering superior business outcomes.
For Workers
Intelligent data capture unburdens employees from manual, scan-intensive and repetitive tasks.
- Perform multiple and varied operational tasks with one smart device.
- Empower workers with the right tools and real-time data to make decisions on-the-spot and perform with speed, intelligence and accuracy.
- Improve user experience and employee satisfaction.
For Customers
Bring the digital world into physical environments to create connected, differentiated experiences.
- Exceed changing customers expectations with a future-proofed approach to enable new offerings, experiences and services to be rolled out fast.
- Leverage intelligent data capture, allowing consumers to skip queues with the convenience of self-service, like mobile self-scanning or self-check in.
- Provide access to information, personalized offers, product reviews or endless aisle purchases to boost engagement.
For Businesses
Automated data capture re-engineers and future-proofs end-to-end processes to reduce cost, time and human error.
- Leverage existing infrastructure and transform low-cost or worker-owned devices into high-performance tools to scale operations quickly without major investment.
- Add intelligence and enhance decision-making by capturing, aggregating and processing data from multiple sources and locations.
- Smart data capture supports any stage of digital transformation and provides a platform for continuous innovation.
Why is Smart Data
Capture Transformative?
Smart data capture technology navigates the macro-trends that businesses across different sectors face to help support more effective digital transformation strategies.
Attract and Retain Workers
46%
of workers want the right tools to make jobs easier.
Employee expectations have changed. Attract, retain and satisfy workers by giving them the right tools and data for the job. Replace inflexible legacy tools and manual processes for data capture automation.
Win Customer Loyalty
36%
of consumers are brand switching.
Customers are demanding more. Smart data capture helps businesses align with customer values to deliver more convenient, engaging and personalized experiences across all channels.
Boost Business Efficiency
3%
Poor decision-making costs organizations 3% of profits.
Businesses need to be more efficient. It means capturing and making actionable real-time data available to all, while automating manual, time-intensive and error-prone processes.
EBOOK
Capture Value, Not Data: The Smart Data Capture Manifesto
9 smart data capture principles you need to unlock the next level of business efficiency, customer and employee experience, the 6 business impacts of data capture today, and a 4-step strategic roadmap for smart data capture.
Where and How is
Smart Data Capture Used?
Examples of how automated data capture is used across a range of different use cases to power employee workflows and customer experiences.
Post, Parcel & Express
Fast-track workflows and scale delivery operations to meet demand peaks and customer expectations for faster, yet cheaper services.
Air Travel
Mobilize air travel workflows to deliver superior customer service - optimize online check-in, add efficiency to passenger management and boarding.
Manufacturing
Streamline operations, automating B2B reordering, inventory management and parts tracking to eliminate errors and improve satisfaction.
Field Service
Improve operational visibility to increase efficiency and reduce costs. Boost first-time fix rates and empower customers with remote assistance.
Healthcare
Healthcare organizations improve patient care by being able to track patients, medication and critical medical supplies on-the-go.
Smart Data Capture Insights and Resources
Smart Data Capture: A Technology Strategy to Scale Data Intelligence (IDC Infobrief)
This IDC InfoBrief, sponsored by Scandit, introduces the concept of smart data capture.
Providing Employees and Businesses with Unmatched Power (Futurum Report)
Research, analysis and consultancy firm Futurum Research explored macro trends and why data capture processes need to change.
6 Smart, Automated Data Capture methods
Core smart data capture methods: barcode scanning, OCR/ICR, IDR, ID scanning, object recognition and multi-modal techniques.
How to Eliminate Inefficiencies with Smart Data Capture
Smart data capture empowers workers with actionable intelligence, increases productivity and reduces cost to eliminate inefficiency.
Data Capture is Outdated. Let’s Fix It.
Data capture solutions are stuck in the 20th century. It’s reducing efficiency and damaging CX and EX. Isn't it time we made data capture smarter?
Ready to join the smart data capture revolution?