The Scandit Difference

Our Enterprise Support Team will partner with you all the way from evaluation to day-to-day operations – with trials, solution design, integration and customer success support included.

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Evaluation

Get an overview of Scandit’s capabilities and a hands-on evaluation of the most suitable smart data capture solution and smart device for the job.

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Integration & Rollout

We help you integrate smart data capture into your environment, and the best way to implement and configure it for your specific needs.

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Day-to-day Operations

We are there to address any issues that may arise and make sure that you get the most out of your solution.

Enterprise-Level Success


Operations

Evaluation

Explore the Scandit offering – Experienced Scandit resources engage with you to better determine how our capabilities can help – defining problems to solve, specific workflows and KPIs for success. No coding required.

Extended testing and evaluation – Test Scandit’s technology in your environment with your workflow and data for smarter results. Even in the concept phase, our Solution Consultants support your digital transformation agenda.

Hardware selection guidance – Get help choosing the right devices and accessories to meet your performance and total cost of ownership (TCO) requirements, with testing and benchmarking.

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Integration & Rollout

Implement best practice UX – We deliver the smartest data capture UX and performance out of the box, optimally configured for your specific solution. Copy and paste our code to get up and running fast.

End-to-end integration support – Get access to our experienced technology support, including consulting mobile developers, code samples, detailed documents and tutorials.

Workflow UX and performance review – Our Solution Consultants help remove risk from your project, ensuring better adoption and performance in the field.

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Day-to-day Operations

SLA-driven support plans – Scandit is on the clock to address any issues quickly. Support levels are aligned to your needs, ranging from 24/7 emergency phone support to email support.

Regular software updates – Performance and cutting-edge feature upgrades released every three months.

Customer success – Leverage our industry expertise to realize KPIs and get the most out of smart data capture, from onboarding to adoption to value creation.

Learn more about Scandit Enterprise Support

Ready to get started?

Reach out to an expert to learn more about our solutions, how we deliver enterprise-level success and getting started with Scandit.

“The support provided was top tier which allowed us to meet project goals ahead of schedule.”
Express Inc, Fashion Retailer, USA