The Frictionless Checkout:
A new solution to recover revenue and improve the customer experience
Join us on Tuesday, 10 November,
2 - 2:45pm CET
A practical conversation on detecting loss, without a cost to the customer experience
In this exclusive webinar, Scandit's self-checkout experts are joined by retail expert Anne Mezzenga, founder of Retail Field Report, for a live discussion on where the loss really sits, what retailers have already tried, and what changes when detection moves to the lane.
Join us to learn:
- Where self-checkout loss actually sits: the three patterns behind 97% of it, and why missed scans carry the highest exposure per 1,000 transactions
- What retailers have tried so far, from exit gates to bagging scales to item limits and audits, what each one costs and the point at which it stops working
- What real-time detection changes: once prompted on screen, shoppers correct the mistake themselves in 80 to 97% of cases, with no associate involved (ECR Retail Loss, 2026)
- How loss can be detected without identifying anyone: item-based detection, no facial recognition, no biometric data
- A first look at Scandit Self-Checkout Loss Prevention solution, with a demo narrated by the product team
- A Live Q&A: put your questions to the panel
Anne Mezzenga
Retail Field Report, CEO & Founder
Ben Hempel
Senior Director Solutions Consulting & Customer Success - EMEA & APAC, Scandit
Thomas Wesner
Director of Product Management and Industry Solutions, Scandit