How the Pandemic is Forcing Grocers To Up Their Omnichannel Game

The pandemic has had a huge impact on grocery stores as consumers were forced to shop online. As it starts to relent, we looked to answer the question, how has it changed grocery order fulfillment?

From implementing omnichannel services to keeping up with the spikes in online demand, the infographic below aims to answer this question.

Together with VDC Research, we asked US grocery executives how the pandemic has changed online grocery fulfillment for them, the challenges, and what lies ahead.