For a number of years now, self-scanning has been a popular option for shoppers who want to scan, shop and go at their own pace. But in 2020, the combination of the pandemic and the emergence of contactless retail saw the pace of adoption accelerate.
So did self-scanning go mainstream in 2020?
In the infographic below we explore this and share some of the key findings from Scandit’s recently released Retail Research Report. It is based on a survey of 116 major European retailers, with insights into their experiences of self-scanning post-pandemic and highlighting some surprising results.