The Future Of Physical Retail

Featuring Forrester

The Purpose-Designed Digitized Store

Despite the shift to online commerce during the pandemic, consumers have gone back to old behaviors – physical retail now drives the vast majority of sales once again and looks to continue to do so for the foreseeable future.

Hear from Scandit’s Jessica Grisolia and guest speaker Brendan Witcher from Forrester to understand how retailers can use their stores to create differentiated experiences that will win, serve and retain customers.

Watch this webinar to:
  • Learn how to tackle store transformation with a robust plan that has long term implications for improving customer experience.
  • Understand how to design stores with purpose for adding value and increasing relevant moments for both offline and online shoppers.
  • Get to grips with the importance of empowering associates to work smarter and the value that can bring to retailers and their customers.
Brendan Witcher photo

Brendan Witcher

VP, Principal Analyst, Forrester

Jessica Grisolia photo

Jessica Grisolia

Senior Industry Solutions Manager, Scandit