How River Island’s Device Strategy Got Smarter
Exclusive fireside chat with River Island’s CIO and Director of Tech Ops discussing how they modernized their store operations and improved employee and customer experience.
Retail Technology Fireside Chat
In this webinar, leaders from fashion retailer River Island, an icon of the British high street, joined Scandit for a fireside chat to share how a shakeup of their device strategy for store associates delivered improved store efficiency and experiences.
- What drove the shift from single-use hardware-based scanners and communications devices to rugged smartphones with a smart data capture-powered app.
- The impact on employee satisfaction – no more shared devices and streamlined workflows.
- Real implementation experiences, what the new ecosystem looks like and how the strategy has impacted on their bottom line (including consolidating devices).
- The benefits empowering employees with individual devices unlocked when serving customers.
- Real-world insights and advice for retailers considering switching their device strategy.
CIO, River Island
Director of Technology Operations, River Island