Fix It, First Time, One Mobile Scan at a Time
How to innovate field service with computer vision and augmented reality (AR)
Mobile computer vision-enabled smart devices featuring augmented reality (AR) cut costs, fast track field service operations and make life better for technicians in the field and their customers. This is good news for organisations under sustained pressure to improve customer experience and first-time fix rates in increasingly complex operations. Advanced mobile data capture technology adds value from distribution centres to satellite centres to customers’ sites. Barcode and text recognition scanning solutions based on mobile computer vision turn low-cost smart devices into powerful machines that drive efficiency and create the flexible, dynamic workforce required by organisations in the field service industry.
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