6 Ways Augmented Reality Makes Inventory Management a Breeze

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If you've ever watched a retail associate dig through the backroom like they're on a scavenger hunt, you know inventory management isn’t always a glamorous part of the job. It’s manual, it’s time-consuming, and, as we’ve mentioned before, it can be one of the worst tasks in retail

But what if we told you there’s a tech-savvy sidekick that can make these headaches disappear?

Enter Augmented Reality (AR): the cool cousin of virtual reality that doesn’t make you look strange while exploring another world, but rather enhances the one you’re already in (hence the name).

That world can be the receiving zone, the cluttered backroom, or aisle seven, where the hundreds of similar-looking spices await some attention.

AR isn’t just for finding Pokémon or adding accessories to your outfit for a photo. 

It’s here to revolutionize how retail teams manage inventory.

And all you need is a smart device (plus a few other useful bits). Ready to find out how? 

Here are 6 ways AR overlays help teams find, track, and manage inventory faster and more accurately.

1. ‘✅’ marks the spot for product location

Imagine pointing your smart device at a wall of unmarked boxes or a sea of similar-looking products and having the screen guide you to the exact one you need. That’s the power of AR.

Retailers like Walmart are already using AR to tag and track inventory in their backrooms, helping associates locate the right items in seconds. It turns the daily game of “find the thing” into an easy treasure hunt with only an X on the map, and saves plenty of time in the process. 

2. Fingertip intel with real-time inventory insights

The overlay can do a lot more than just give your work a green tick. Stock levels or wider product information can be shared to give store associates access to real-time data, helping them take action.

Think, for example, of overlays that help highlight items for product markdowns or manage expiration dates. Person scanning a product barcode with a smartphone in a grocery store aisle, surrounded by various packaged goods.

3. Cut the ‘oops’ from ops

According to IHL, manual errors and internal processes account for nearly $500m of the trillion-dollar problem known as inventory distortion.

AR tools can highlight discrepancies as they happen. Such as when goods are received or replenished, helping teams catch errors early. One luxury retailer even saved over $1 million annually through better exception handling powered by AR.

4. Co-pilot for your priorities

Every associate juggles dozens of tasks a day, but not all tasks are created equal. AR can serve as a digital co-pilot, visually guiding staff to the highest-priority actions first.

The use of task-specific AR overlays highlights what needs to be done, for which item, and in what priority. This ensures faster, more accurate execution while making complex workflows easier to follow.


AR-guided workflows

A pre-built AR experience to assign, track, and confirm tasks

Explore MatrixScan Pick

5. Clickable camera views

It’s one thing to provide overlays for associates to help them perform tasks efficiently and accurately. But it’s another to get the task status or the new inventory level back to the central system.

Here, interactive overlays can provide dynamic feedback to retailers, allowing systems to be updated in real time through a simple gesture, such as tapping on the overlay.

6. Rookie to RockstAR

According to the latest BLS report, the average retail employee turnover rate in the United States is around 60%.

That means hiring and onboarding half your associate headcount every year. Onboarding new team members can feel like going back in time. But AR makes training interactive, visual, and hands-on from day one. Trainees can benefit from AR guidance and visual instructions that help them get up to speed faster than you can say “cycle counting”.

It means they contribute from day one and allows co-workers and managers to focus on the tasks at hand. 

Real cost savings

When you add it all up, fewer mistakes, faster workflows, and better stock visibility all help retailers save money.

By reducing labor costs and error-related expenses (looking at you, mispicks, and stockouts) stores can carry just the right amount of inventory and manage it effectively.

The best part? AR doesn’t require fancy goggles or futuristic headgear; many solutions work on devices your associates already use, such as ruggedized Android devices, iPhones, or handheld mobile computers.

It’s tech that blends into the day-to-day, not disrupts it. This means adoption is easy, and ROI is fast. 

So the next time someone says “I think it’s in the back”, imagine them pulling out a device, scanning the room, and instantly finding what they need. 

No digging. No delays. No drama.

With AR, inventory management doesn’t have to be a chore. It can be fast. It can be accurate. And it can even be kind of fun.