Join Scandit and expert guest speakers explore specific aspects of self-scanning and get your burning questions answered.
ON-DEMAND
Self-Scanning Success: From KPIs to ROI
Watch this webinar for detailed insights on how to track and effectively measure self-scanning in your stores, what business benefits you can expect and ways to ensure success. In detail:
- Examining how a successful self-scanning deployment can impact profitability & ROI
- Essential KPIs such as user adoption, engagement rates, user retention, basket size, customer base insights and more
- Improve business performance through marketing insights, 1:1 promotions and operational performance
Speakers
- Cate Trotter, Head of Trends at Insider Trends
- Andrew Getter, Retail Specialist, Scandit
ON-DEMAND
Mobile Self-Scanning Must-Have Features – From Theft Prevention to Upselling
This webinar session will explore the ‘must-have’ features to add to a self-scanning app and dig into how to mitigate theft and shrinkage. In detail:
- Integration options for getting started
- Intuitive in-store activation methods
- Enhancing the in-store customer experience
- Designing a super-smooth checkout process
- Ways to mitigate potential theft & shrinkage
Speakers
- Mustafa Khanwala, Founder and CEO, MishiPay
- Benjamin Hempel, Solutions Consultant, Scandit
ON-DEMAND
How a Successful Self-Scanning App was Built & Deployed
In this webinar we will explore how to build and launch a self-scanning app successfully, including insights into creating the best user experience and avoiding hidden friction. In detail:
- Essential self-scanning considerations
- Identifying specific customer pain points
- Creating a self-scanning app that eliminates hidden friction
- Relevant steps to ensure smooth roll-out
- How to drive repeated use with incentives
Speakers
- Lotte Lund Larsen, Head of Product (Scan & Pay), Coop Denmark
- Jesper Ørstrup Christensen, Lead UX designer (Scan & Pay), Coop Denmark
- Maiya Shur, Director of Product, Scandit
ON-DEMAND
Self-Scanning & Covid-19
This webinar focuses on the impact of the pandemic on self-scanning for Coop’s customers and employees. In detail:
- How COVID-19 has shifted consumer behaviour and driven demand for self-scanning
- Challenges in scaling up Scan & Pay to ensure a frictionless customer experience
- The reaction and role of employees to the new focus on self-scanning
- Approach to mitigating self-scanning shrinkage
- How computer vision technology helps to keep pace with self-scanning demand
Speakers
- Lotte Lund Larsen, Head of Product (Scan & Pay), Coop Denmark
- Christian Floerkemeier, Co-Founder and CTO, Scandit