Why is in‑store picking such a challenge for grocers?

Pickers work under time pressure, often in congested aisles, trying to find look‑alike SKUs, capture weights and expiry dates, and manage substitutions - all while avoiding errors that drive complaints, refunds, and rework.

How does this solution help balance speed and accuracy?

Smart data capture and guided workflows help pickers move quickly without cutting corners -reducing missed scans, duplicates, and mis‑picks, so you can increase throughput without sacrificing customer experience.

Can it help with issues like phantom inventory or items not on the shelf?

While Scandit cannot fix inventory records directly, it makes it faster and more reliable for pickers to confirm the correct item when it is on shelf and to identify exceptions, feeding better data back into store operations.

How does the solution support substitutions and customer satisfaction?

By improving product correctness and freshness compliance and streamlining exception handling, the solution reduces costly substitutions, complaints, and refunds, which improves customer satisfaction and repeat orders.

How much productivity improvement can we expect from solution?

Retailers typically see around a 20–22% increase in units picked per hour, enabling more orders to be fulfilled with the same labor hours or maintaining volume with fewer hours.

Does this require new devices?

No. Scandit’s picking solution runs on existing smart devices (company‑issued or BYOD), so you can avoid investing in new hardware and let associates work on devices they already know.

How does the solution reduce picking errors and mis‑picks?

Multi‑barcode scanning with AR overlays helps pickers quickly identify the correct item among look‑alikes and variants, while guided tote placement ensures products go into the right order every time.

Can it help with weighted and fresh items like produce or deli?

Yes. The solution automatically captures chargeable attributes such as weight and expiry dates at the point of pick, reducing manual entry errors, over/under‑charging, and freshness‑related complaints.

How quickly can new pickers become productive?

Guided, intuitive workflows reduce cognitive load so new associates can contribute from day one - and reach the same speed and accuracy as experienced staff much faster than with manual processes.

How complex is implementation and integration with our existing systems?

Scandit embeds directly into your existing fulfillment app and workflows. A typical pilot is delivered in about four weeks, with no complex integration or large internal IT resources required.

Intelligent In-Store Picking Solution

Fulfill more orders with the same associate hours, to help optimize cost per order, capacity, and service levels.

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Boost picking productivity to drive profitability

Turn in-store picking into a competitive advantage and drive eCommerce fulfillment profitability with smart data capture and vision AI.

Increase picker productivity

22% more units picked per hour to reduce cost per order.

Eliminate costly errors

Up to 100% picking accuracy to cut mis-picks, complaints, and refunds.

Speed up onboarding

Guided, intuitive workflows so new pickers contribute from day one.

MatrixScan Find grocery aisle picker mobile device

Smarter picking end-to-end

Find the correct product repeatedly, check various attributes (weight, freshness, quality) - pickers are constantly battling with speed vs accuracy. The right technology can help:

Pick faster, more accurately, and at lower cost - without replacing existing apps or hardware.
Fulfill more orders within existing labor hours - or maintain volume with fewer hours.
Eliminate overcharges, undercharges, and mis-picks that trigger costly refunds and customer issues.
Reduce shop floor congestion and hit tight curbside and home-delivery windows that drive satisfaction and repeat orders.

Technology augmented picking

Embedding directly into your existing fulfillment app, target the core challenges that impact speed, accuracy, and profitability.

Accurate product identification: AR overlays and multi-barcode scanning instantly identify the item vs look-alikes and size variants.
Automated attribute capture: Extract weight and variable product attributes at scan - no manual errors and revenue leakage.
Freshness and expiry compliance: Capture and validate expiry dates at the point of pick, automatic alerts for freshness.
Intelligent cart setup: AR-guided tote placement and multi-barcode scanning to keep multi-order picks simple yet accurate.

Risk-free pilot approach

Get to value faster, leveraging over 15+ years of deep retail experience, rooted in how stores operate from the warehouse to the front of the house - delivered in 4 weeks.

Scandit-led in-store validation of technology and value.

Customized to your store layout, label formats, and workflows.

No complex integration or resources required.

The Scandit store intelligence platform

Scandit's solutions help retailers address critical store execution challenges - and each one feeds our platform to deliver a unified, store-wide view of inventory visibility and provide actionable insights.

A single data layer across workflows - no siloed systems.
Captured insights enable proactive decisions.
Solutions deliver standalone value, activate more, and the combined data creates richer insights and efficiencies.
Results compound across shrink reduction, labor efficiency, and sales.

Read about platform

Scandit Retail Solutions

Activate more Scandit solutions for richer store-level data and results no standalone tool can match.

ShelfView: Shelf Intelligence & Execution

Increase on-shelf availability to over 95% and store revenue by up to 2%.

Planogram & Price Compliance

Improve planogram compliance to achieve a 1% sales lift.

Expiry Date Management & Markdowns

Speed up expiry date management to reduce waste by 40%.

What retailers say about us

grocery shipt worker picking fruit mobile scanning

Shipt’s members rely on our shoppers to bring groceries to their doors. Speed is vital. With Scandit’s high quality scanning, shoppers are empowered with an intuitive smartphone app to work safely, quickly and accurately, on any device.

Chace Burnette, Principal Engineer at Shipt

We’ve achieved remarkable improvements in efficiency, while the seamless integration with our products made adoption a breeze. Smart data capture is such a game-changer for retail operations

Riccardo Ator, Product Manager | Albertsons

Scandit’s technology is highly advanced. Their scan engines demonstrate speed and accuracy that are incomparable with those of other scan engines.

Satoru Tanaka, Executive Officer and General Manager of Information Technology (IT) at OK

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picking error rate

We have an average order size of 30 items per order, where the likelihood of shoppers selecting incorrect products is high. The accuracy and speed with which Scandit’s barcode scanning solution helps our shoppers scan, verify and deliver these products, significantly improves user and customer satisfaction, reducing calls to our customer service team.

Daniele Benzi, Product Manager, Everli