field operations overview

One Device Keeps Field Technicians On Track

Fast track productivity in field service operations with an easy to implement smart device pocket assistant. Enable real-time inventory visibility and quick access to stock data, installation, service histories and more.

loading vans

Loading the Van

Provide real-time visibility of inventory essential to field operatives. Automate daily operational workflows and enhance resource utilization by locating and tracking valuable equipment when technicians load the van to:

  • Plan field service operations for higher first-time fix rates
  • Maximize asset utilization, minimize asset holding
  • Schedule jobs accurately with shared inventory
Related Products:

Barcode Scanner SDK
Keyboard Wedge

van stock count

Van Stock Count

Make van inventory counts quick and easy for field technicians with a MatrixScan enabled smart device. Scan multiple barcodes in a single sequence, counting stock 40% faster over dedicated devices.

  • Provide real-time visibility of stock to all teams
  • Avoid repeat site visits owing to missing parts
  • Enhance job allocation based on parts availability
Related Products:

Barcode Scanner SDK
MatrixScan

search and find in van

Search & Find in the Van

Improve field operation efficiency and lower TCO, find parts fast in vans with a Scandit-powered MatrixScan AR enabled smart device. Technicians can search by capturing barcodes on multiple parts at once, as the correct parts get highlighted.

  • Find parts up to 40% faster over dedicated devices
  • Record parts in advance for each visit
  • Save significant time across multiple work orders
Related Products:

Barcode Scanner SDK
MatrixScan

information lookup

Information Lookup

Make your field service management software intuitive with Scandit’s augmented reality on smart devices. Give technicians instant access to live information about equipment, service histories, maintenance schedules and more - equipping them with the right tools and data to complete any job.

  • Improve customer satisfaction with first-time fix
  • Get actionable insights with shared data
  • Upsell opportunities for parts and service
Related Products:

Barcode Scanner SDK
Augmented Reality

proof of completion

Proof of Completion

Marking a job complete is easy with a simple scan. By adding text recognition to barcode scanning, field technicians can capture IDs on equipment, log parts used to complete work orders, and parts for return onto connected systems in real-time with guaranteed accuracy.

  • Eliminate costly, error-prone, manual processes
  • Activate invoicing and warranties onsite
  • Invoice faster, facilitate business growth
Related Products:

Barcode Scanner SDK
OCR

mPOS

mPOS

Shortens lead time from orders to payment. Enable field technicians to scan parts and automatically generate invoices and collect payments onsite with a Scandit-powered smart device based mPOS.

  • Connects to billing systems for processing payments
  • Receipts can be emailed or printed
  • Positively impact cash flow
Related Products:

Barcode Scanner SDK
OCR

Let’s chat about Field Service Operations.

Get in touch with our team to learn more about smart data capture.

Cincinnati Bell logo“Our service technicians love using the keyboard wedge from Scandit. We’ve achieved improved scanning accuracy in all conditions and made our service calls shorter.”Brian Golden, Vice President – Field Operations, Cincinnati Bell