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Don’t Leave the Customer Waiting
Supercharge your store associates’ clienteling by giving them real-time access to stock and product information, while allowing shoppers to pay via mPOS on the spot. Bring the best of online, in-store.
With Scandit’s barcode scanning technology powering clienteling on employee smart devices, a simple scan can turn any store associate into a high-value sales consultant.
- Compare products and access reviews
- Complete the transaction in one interaction
- Upsell and cross-sell based on customer purchase history
Store Inventory Control
A store associate with a Scandit-powered mobile app connected to the store infrastructure can check stock levels on the spot. No need to go back of house and never leave the customer waiting.
- Real-time stock taking anywhere in store
- Arrange purchase via click and collect
- Save on lost sales and walkouts
- Access the full catalog with endless aisle
Customer Loyalty Management
A quick scan of a customer loyalty card enables store associates to access a customer’s purchase history and any rewards they are due. This presents many opportunities to:
- Increase the basket size
- Make product recommendations based on previous purchases
- Increase loyalty sign-ups
Long lines are a frequent cause of walkouts and lost purchases. With Scandit, store associates can directly scan items for checkout and process payments with smart devices from anywhere in the store.
- Reduce walkouts and checkout waiting times
- Quickly scan passports for tax refund documentation
- Avoid investing in bulky scanning sleds
Let’s chat about Clienteling.
Get in touch with our team to learn more about smart data capture.
“With barcode scanning from Scandit, we are giving our colleagues in the dm stores a tool that will enable them to advise our customers even better.”Roman Melcher, Manager of dm-drogerie markt GmbH + Co. KG