Smart Device-Based Clienteling

Empower your salesforce and engage your customers with Scandit’s powerful mobile data capture solutions.

Why Use Smart Devices for Clienteling?

Building barcode scanning into a mobile app provides sales associates with access to product information that’s typically not available on the shop floor. Associates with a computer vision-enabled mobile app featuring augmented reality can deliver real-time product information to customers and help them make more informed buying decisions. This dramatically improves customer service, making it faster and more personalized.

Real-time Product Information

Sales associates get instant detailed product information, such as which sizes and colors of an item are available and what products are highly rated. This enables faster and more productive shopper engagement.

Higher Customer Satisfaction

Associates can make personalized purchase recommendations and offer discounts targeted to increase sales and enhance customer satisfaction.

Insight into Sales Performance

Track and assess store associate performance, app utilization and conversion rates on personalization efforts.

Did You Know...

According to retailtouchpoints.com, 63% of retailers that have implemented in-store clienteling report more engaged customers, 56% report increased sales, and 44% report improved customer loyalty.

The Scandit Advantage

Top Barcode Scanning Performance

Scandit software delivers fast, accurate and reliable performance, even when scanning low-quality barcodes at any angle and at a variety of distances and lighting conditions. It is compatible with virtually any smart devices (including smartphones, tablets and wearable devices), transforming them into enterprise-grade barcode scanning machines.

Low Cost & No Training Required

Inexpensive smart devices offer the same barcode scanning performance as traditional scanners, dramatically reducing total cost of ownership (TCO). Most people use smartphone apps in their personal lives, so there is little or no training required.

Data Capture Functionality with Little or no Integration

In addition to a software development kit for native mobile apps, Scandit offers the flexibility to add barcode scanning to an existing browser-based application. Enterprises can also bring barcode scanning to scenarios where they cannot or do not want to do an integration.

Scandit Solutions for Clienteling

Barcode Scanner SDK

Integrate enterprise-grade barcode scanning into your mobile clienteling app using our Barcode Scanner SDK for Android, iOS, Windows and Linux. This innovative retail technology enables any camera-equipped device to track, locate and decode multiple barcodes simultaneously, bringing unrivaled efficiency to your data capture procedures. Barcode Scanner SDK utilizes state-of-the-art decode image-recognition algorithms to accurately read barcodes in any condition—regardless of wear, tear or blurriness—delivering consistency and convenience for customers and employees alike. 

Enterprise Browser

The Scandit Enterprise Browser enables customers to add enterprise-grade camera-based barcode scanning to any new or existing browser-based application without any integration effort.  It works with all web applications with no integration required. Enterprise Browser delivers industry-leading scanning performance for your existing B2E web-based applications.

Scandit Keyboard Wedge

Scandit’s Keyboard Wedge is an application that enables enterprise-grade barcode scanning capabilities on almost any mobile device. The app enhances tablet and smartphone scanning systems, allowing customers to quickly scan multiple codes in a single scan sequence. The Scandit Keyboard Wedge provides unrivaled scanning performance on any app (native or browser-based) and requires no integration, making it easy to incorporate into your existing retail systems. This comprehensive scanning solution automatically populates text fields in legacy applicationsas well as ERP, WMS and POS—delivering world-class mobile self-checkout for your customers. 

Check Out Other Retail Use Cases Enabled by Scandit Technology

Contact us to get the Total Cost of Ownership estimate

Let us calculate for you how much you can save compared to dedicated mPOS terminals.