The integration of the Scandit Barcode SDK helped promoters save time and delivered event attendance data in real time.
Using the app resulted in faster event check-in times, dramatically enhancing customer satisfaction.
The Scandit solution added barcode scanning functionality to the ticketing app with minimal support.
Prior to creating their application, Fatsoma had already developed a marketing platform that helps promoters enhance how their events are discovered, but this only addressed one of the many problems promoters face. The ubiquity of smartphone devices presented a new opportunity to enhance the efficiencies of other aspects of event production. With the creation of a mobile app, Fatsoma intended to help promoters streamline the ticketing check-in process.
When evaluating different kinds of solutions, it became obvious to the development team that the technology should speed up check-in times for event entry. Despite the number of customers, door staff should be able to quickly authorize entry tickets and speed up the process. Beyond check-in speed, Fatsoma also wanted to offer more features that addressed the operational requirements of promotional firms.
In the past, promoters had no way to streamline event entry through barcode scanning without the need for expensive dedicated scanning hardware. With the rise of smartphones and the nature of Fatsoma’s eticket ecosystem, they saw an opportunity to introduce a solution that would overcome most of the typical problems event promoters face. While searching for a technology that could support their needs, they discovered the Scandit Barcode Scanner SDK and were impressed by its performance and reputation.