Fly High with First Class Customer Experiences

Deliver a superior customer experience for your air travel customers, while keeping costs low with Scandit Smart Data Capture.

Creating Differentiation Through Better Customer Experiences

Unpredictable passenger volumes, and the cautious return of business travelers, mean air travel companies are shifting their focus to optimizing operations for leisure passengers.

Scandit Smart Data Capture on smart devices helps deliver more personalized and efficient services on the ground.

Personalized and Hassle-Free Transit Through Airports

Winning the hearts and minds of leisure travelers is the key to air travel recovery. But to do so, operators must offer unrivaled experiences.

Equipping employees with smart devices powered with the Scandit Smart Data Capture platform enables agents to surpass customer expectations by:

  • Offering hassle-free mobile passenger and baggage check-in – even with oversized luggage at the gate.
  • Resolving queries on-the-spot, sharing real-time flight information simply by scanning boarding passes.
  • Providing personalized services, including upgrades and seat changes, with a quick scan of their passport or boarding pass.

Read our guide

Scale Operations while Lowering Costs

Unpredictable passenger volumes require scalable ground crew operations.

Equipping mobile agents with multi-functional Scandit-powered smart devices saves up to 50% the TCO (total cost of ownership) of expensive fixed dedicated scanners. Agents can:

  • Check-in and board passengers on-the-go, eliminating queues and waits
  • Resolve customer inquiries faster
  • Manage access to airport lounges
  • Locate lost luggage faster with Scandit MatrixScan


air travel

We’re happy to help you get started with Scandit

instacart logo“Mobile devices serve our digital strategy to create more efficient processes. Our operating staff deliver superior customer service by scanning boarding passes, passports, luggage packages, and coupons with Scandit-powered mobile devices instead of traditional scanner devices.”Sören Fredriksson, IT Project Manager, SAS.

Better Customer Experience, Lower Costs

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Simple to implement, quick to deploy

We offer different options for how to add Scandit functionality to any enterprise architecture, for native apps and web apps, with or without the need for Integration.

Our software works on a variety of operating systems, frameworks and 3rd party systems.

Explore our demo apps

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Cost-effective and future-proof innovation

Ground staff will become more mobile and efficient. There is no need to invest in expensive fixed technology like podiums, PCs, scanners and monitors.

We provide a platform for innovations, like boosting efficiency with augmented reality which gives employees real-time data on-the-spot.

Check out Air Travel Use Cases

Explore More Air Travel Resources

Tackle Air Travel’s Safety Challenges with Smartphone Scanning

In this infographic we show how Scandit ID and barcode scanning software on smart devices is a fast and flexible way to add safety and reduce contact, while unlocking new operational efficiency and flexibility.

Alaska Airlines - Case Study

Alaska Airlines has integrated Scandit barcode scanning and text recognition (OCR) into iPad Mini used by gate agents, so they can scan passengers’ boarding passes and passports away from the boarding gate to facilitate efficient flight boarding.

Time for Passenger Experiences to Take Off With Smart Data Capture

As air travel starts to recover post COVID-19, the future for the industry looks very different from pre-pandemic predictions. With uncertain passenger volumes and the lucrative business travel sector recovering much slower than leisure travel, companies must reevaluate their business models.