PRESSEMITTEILUNG Die Ergebnisse einer kürzlich von Scandit in Auftrag gegebenen Umfrage unter über 1.500 Verbrauchern in Deutschland, USA und den Großbritannien zeigen, dass der stationäre Einzelhandel die Möglichkeiten zur digitalen Interaktion mit Kunden nur unzureichend nutzt. SAN FRANCISCO UND ZURICH - Januar 25, 2018 - Fast drei Viertel (74%) der befragten Verbraucher sind gegenüber traditionellen Händlern positiv oder sehr positiv eingestellt, in Deutschland sind es bei 201 Befragten sogar 80%. Die Daten...

As online retailers continue to grow market share, their brick-and-mortar competitors are turning to clienteling to help stay competitive. Clienteling, which provides store associates with real-time access to customer and product data, can help a physical store function more like an e-commerce site. A successful clienteling program allows store associates to make timely, personalized purchase recommendations and offer individually targeted discounts. This heightened level of one-to-one customer service aligns the in-store...

Retail organizations can use mobile data capture to more efficiently pick items needed for omnichannel orders and then ensure the correct products are packed into the proper shipments. Compared to paper-based order picking, retailers can fulfill more orders with mobile order picking in a shorter time period using fewer workers. As a result, costs as well as the time needed to fulfill orders are reduced. Retail workers can use mobile barcodes...