Customer Spotlight – Yurtici Kargo: Migrating a Courier App to Smartphones with Scandit Barcode Scanner SDK

Based in Istanbul, Yurtici Kargo is the most prominent provider of express delivery services in Turkey. In 2017, Yurtici Kargo decided to migrate its courier app from dedicated handheld scanning devices to Android smartphones.

Couriers were using the app to read product barcodes for various shipping and receiving tasks. However, drivers were experiencing difficulty in handling heavy, awkward dedicated devices. In addition, Yurtici Kargo found dedicated devices costly to purchase and maintain. While the app itself worked well, the company wanted to find a platform more conducive to its business needs.

In 2017, Yurtici Kargo decided that migrating from dedicated handheld scanning devices to Android smartphones would resolve its courier app issues. Smartphones are much lighter weight than handheld mobile devices. In addition, the total cost of ownership (TCO) of a smartphone is substantially lower than that of a handheld mobile device. Furthermore, couriers were already familiar with smartphones, minimizing the need for training on the new app platform.

Initially, Yurtici Kargo tested several open source freeware mobile barcode scanner SDK solutions. The company determined the scanning performance of these SDKs was unsatisfactory. After finding Scandit as a top result in an online search for mobile barcode scanner SDKs, Yurtici Kargo tested the free Scandit demo app.

Yurtici Kargo used the demo app to scan diminished codes, as well as to scan codes in poor lighting and positioned at various angles. Based on the high level of scanning success in adverse conditions, Yurtici Kargo moved ahead with a full rollout of Scandit Barcode Scanner SDK.

The new courier app provides supply chain traceability and reduces the need for data entry. Proof of delivery can now be confirmed with a barcode scan, eliminating the need for back office paperwork.

By June 2017, Yurtici Kargo already had about 1,000 couriers using its smartphone app. That month also saw the company reach an annual processing rate of almost 10 million packages using the smartphone app.

Yurtici Kargo was also satisfied with Scandit’s technical support. Scandit enabled the app to support all needed symbologies. Full implementation and deployment was achieved in 30 days, from project start to finish.

To learn more about Yurtici Kargo and how Scandit’s Barcode Scanner SDK helps couriers streamline delivery workflows, read our customer case study. To download Scandit Barcode Scanner SDK, click here. To speak with a Scandit Solutions Representative, click here.